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Our Commitment

Responsible Gaming — Keep the Fun in Check

Kg999 believes gaming is at its best when it stays a source of entertainment. That's why we've built Bangladesh's most comprehensive responsible gaming system — so you always stay in control.

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kg999's Pledge
We're more than just a gaming platform — we're a responsible community. The wellbeing of every member matters to us more than business.
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Quick Self-Check

Are you experiencing any of the signs below? If so, reach out and let us help.

0Active limit users
0Self-Exclusion Successful
0Support response time (minutes)
0Satisfied users
More Details

Why Responsible Gaming Important?

Gaming is meant to be fun and entertaining — but it can never be a solution to life's problems. As online gaming grows in Bangladesh, it is causing difficulties for some people — financial strain, relationship breakdowns, or mental distress. kg999 takes this seriously.

Responsible gaming isn't just about playing less — it's about playing smart. Knowing your limits, sticking to a budget, not exceeding your time, and treating gaming purely as entertainment. kg999 wants to make that easier for you.

Every user on our platform has access to a full Responsible Gaming dashboard. From there, you can set your own daily deposit cap, decide how long you play, and take a break whenever things feel off. All features are completely free and take effect instantly.

Kg999's Responsible Gaming team includes trained counsellors who speak Bangla. If you feel that gaming is having a negative impact on your life, don't hesitate to reach out. We won't judge — we'll help.

Every new member is encouraged to read the Responsible Gaming guidelines at registration. We believe that the right information and awareness are the foundation of a healthy gaming lifestyle. Joining kg999 isn't just about starting to play — it's about becoming part of a responsible community.

Remember: if today's losses are pushing you to bet more tomorrow, pause for a moment. Take a break. That's not weakness — that's wisdom. kg999 is always here for you.

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Remember: Gaming is entertainment, not an investment. Never play with money you can't afford to lose — money that, if lost, would affect your everyday life.
Budget Simulator

Set how much of your monthly income you want to allocate to gaming:

Monthly income (BDT) 20,000
Gaming Budget (%) 5%
Monthly Gaming Limit ৳1,000
How to Set Limits
1
Log In to Your Account
Log in to kg999 and click on the profile icon.
2
"Responsible Gaming" Section
Go to the Settings menu and look for the "Responsible Gaming" option.
3
Set Your Limits
Deposit, session, or bet — set whichever limit you need.
4
Confirm
Limits take effect immediately. Changes are subject to a 24-hour delay.
kg999's Responsible Gaming Tools

These tools are built for you — free, easy to use, and effective instantly

Deposit Limit
Set your own daily, weekly, and monthly deposit caps. Limits take effect the moment you save them. If you want to raise a limit, you'll need to wait 24 hours — a deliberate safeguard for your protection.
Effective Immediately
Session Time Limit
Decide in advance how long each session will last. When your time is up, kg999 will automatically log you out and send you a rest reminder. If stopping on your own is a struggle, this feature is here to help.
Auto Logout
Bet Limit
Set a maximum stake for each bet. If you ever feel tempted to wager more than you should, this feature keeps you within a safe limit. It works across the board — cricket, casino, and everything in between.
Applies to all games
Cooling-Off Period
Need a breather? Pause your account for anywhere between 24 hours and 30 days. During this time, deposits and betting will be disabled, but your account and balance remain completely safe.
1 day – 30 days
Self-Exclusion
Activate Self-Exclusion for a long-term or permanent break — choose anywhere from 6 months to indefinitely. Once exclusion begins, your account cannot be reactivated without going through the formal process.
Permanent Protection
Reality Reminder
At regular intervals, kg999 will remind you — how long you've been playing, how much you've won or lost. This transparent insight helps you make informed decisions and keeps you from placing impulsive large bets.
Every 30 minutes
Check yourself — Quick Quiz

These questions are inspired by the World Health Organization's problem gambling screening method. They are not a substitute for medical advice, but they can help raise your awareness.

How has your experience been over the past month?
1 Have you gone back to play the next day to try to win back what you lost?
Never Sometimes Often
2 Have you hidden your gaming from family or friends?
Never Once or twice Yes, regularly
3 Do you find it hard to stop even when you know you should?
Easy to Stop Sometimes difficult Can't Stop
4 Have you taken out a loan or borrowed money from someone to fund your gaming?
No Once or Twice Multiple times
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Warning Signs of Problem Gaming
If you recognise two or more of the signs below, it may be time to take a step back.
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Lying awake thinking about gaming, or struggling to focus on daily tasks
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Household expenses or my children's education money is being spent on gaming
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Feeling irritable or restless when not gaming
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Gaming while skipping work or studies
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Tried to take a break before but couldn't
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Asking for help takes courage: If any of the above signs apply to you, contact the kg999 support team. We won't judge — we'll help you in complete confidence.
Frequently Query

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This delay is intentional — to prevent impulsive decisions made in the heat of the moment. Responsible gaming means planned gaming.

No, your account balance is completely safe during Self-Exclusion. Once the exclusion period ends, you can withdraw your full balance. However, no deposits, betting, or gaming are possible while the exclusion is active.

The kg999 support team is also available to speak with family members. If you believe someone close to you is struggling with a gaming problem, please get in touch with us. We'll provide advice and support in complete confidence.

Cooling Off is a short-term break — from 1 to 30 days. Your account reactivates automatically once the period ends. Self-Exclusion is long-term — from 6 months up to permanent. To reactivate after exclusion, you must submit a formal request.

Completely free. Deposit limits, session limits, Cooling Off, Self-Exclusion, reality reminders — all of kg999's Responsible Gaming features are available at no cost. They are not part of any paid subscription.
Users Say
"There came a point where I didn't even realise gaming had slipped out of my control. I used kg999's Self-Exclusion feature and took a three-month break. That time changed my life. Now I play responsibly."
rs
Rakibul Islam
Munshiganj
"The Deposit Limit feature has been a real game-changer for me. I've set a monthly cap of ৳2,000 — I can't go over it. So gaming stays fun, and it never affects my household finances."
Su
Sumana Begum
Narayanganj
"The kg999 support team truly listened and helped me through my situation. No judgment, no lectures — just understanding and genuine guidance. I'm grateful for that human touch."
Mom
Mahfuz Ahmed
Sylhet
"The reality reminder felt annoying at first. But I soon realised how useful it actually was — I had no idea how the hours were flying by. My sense of time is so much better now."
No
Nafisa Khanam
Khulna

Play Responsibly, Enjoy the Fun

Join kg999 — where gaming is about fun, not stress. Our responsible gaming tools keep you in control at all times.

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